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Δεξιότητες
Εμπειρία
Front Desk Manager
Asiatics Welcome Lodge, Khed, Maharashtra, India
2024-12 - 2026-04
Managed daily front‑desk operations ensuring smooth guest‑service delivery, including check‑ins, check‑outs, reservations, billing and occupancy reporting. Supervised front‑office staff and coordinated activities with housekeeping and other departments to maintain service standards. Handled guest inquiries and complaints professionally, resolving issues efficiently while maintaining high standards of communication and organization. Contributed to a positive guest experience in a fast‑paced hospitality environment.
Cashier / Front Desk Assistant
Alfred’s Bakery Café, Naxxar, Malta
2023-04 - 2023-09
Processed cash and card payments, maintained accurate billing records and handled customer invoices. Welcomed customers, took orders and provided attentive front‑desk service, supporting smooth day‑to‑day café operations. Collaborated with colleagues in a busy international setting, fostering positive customer relationships and ensuring efficient service delivery.
Γλώσσες
English
fluent
Hindi
fluent
Marathi
fluent
Urdu
fluent
Italian
intermediate
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