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Δεξιότητες
Εμπειρία
Cashier
Sonae Continente – Ponte de Sor
2021-10 - 2022-04
Provided high‑quality customer service in a fast‑paced retail environment. Handled cash transactions and ensured accuracy. Developed strong communication and conflict‑resolution skills while managing high‑pressure situations. Collaborated with team members to maintain store standards and improve customer satisfaction.
Customer Service Representative
Teleperformance
2025-11 - 2025-12
Supported customers through various channels, addressing inquiries and resolving issues promptly. Enhanced customer service skills and learned effective teamwork dynamics. Utilized Microsoft Office tools for documentation and reporting. Contributed to maintaining service quality metrics during the assignment.
Γλώσσες
English
fluent
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