Service Engineer – Field Service (Thessaloniki & Larissa)

About the role

Tetra Pak Hellas is looking for a motivated Field Service Engineer to join its Field Service Operations team in the Thessaloniki and Larissa area. You will deliver high‑quality technical services on customer sites, ensuring equipment runs safely and efficiently while supporting food‑processing operations.

Key responsibilities

• Install, commission, maintain and troubleshoot processing equipment at customer locations.
• Perform preventive maintenance following global Tetra Pak standards and restore equipment to production.
• Analyse and resolve electro‑mechanical and automation issues (hardware, software, network) in coordination with Remote Support.
• Conduct root‑cause analysis to achieve permanent solutions.
• Disassemble and re‑assemble capital equipment according to Tetra Pak procedures.
• Install electromechanical upgrade kits and provide on‑site or remote operator training.
• Promote safety, product quality and food‑safety compliance; report any issues promptly.
• Maintain accurate reporting and act as a Tetra Pak ambassador with customers and colleagues.

Required profile

• Bachelor’s degree or higher in Mechanical or Electrical Engineering.
• Valid Mechanical or Electrical License.
• High proficiency in Greek and English (written and spoken).
• Minimum 3 years of hands‑on experience in similar field service duties.
• Strong interest in technique and continuous learning.

Required skills

• PLC programming and automation.
• Electro‑mechanical troubleshooting (hardware, software, network).
• Installation, commissioning and preventive maintenance of processing equipment.
• Mechanical disassembly and assembly of capital equipment.
• Root‑cause analysis and problem‑solving.